About us
Read more about our journey
We’re a customer management agency, specialising in accreditation schemes, loyalty programmes and marketing communications.
Founded in 1999, we deliver consultative and operational excellence. Over the years, we’ve partnered with leading companies in the construction industry, both locally and globally.
We’ve supported brands such as VELUX, Dulux, and WD-40 in building stronger services and, more importantly, lasting relationships with their key customers. With a team of specialists across various disciplines, we manage the entire project lifecycle, from initial strategy development to day-to-day service management.
Industry supporter
Learn more about our construction sector involvement
We’re passionate about supporting the construction sector and driving up industry standards.
To help achieve this, we give our backing to industry awards; we’re a 2026 Construction Marketing Awards sponsor, for instance.
And we commit to strict quality criteria. As a TrustMark scheme operator, we’re part of the only Government endorsed quality programme that provides competent contractors for home improvement work.
Sustainability
Find out why
Making a positive impact isn’t just about business success for us. We aim to support the community and protect the planet.
While there’s still much to learn and develop, we’re actively taking steps toward building a more sustainable future.
These include:
- Offsetting our emissions. By planting 500 trees, we have removed the equivalent of 10 tonnes of carbon dioxide from the atmosphere.
- Joining the SME Climate Hub, a global initiative that empowers small-to-medium-sized companies to take climate action and build more resilient businesses.
- Measuring our carbon footprint, so we can continue to be mindful of what we use in our offices and move closer to our sustainability goals.
- Through the SME Climate Hub, we have committed to lowering our impact on the environment through authentic action and have made the agreement to halve our emissions by 2030.
